Frequently Asked Questions

We are committed to providing an enjoyable and accessible experience for all patrons. If you require accommodations or assistance, please let us know when purchasing your tickets.

Wheelchair Seating
Dedicated wheelchair-accessible seating is available in our theatres. To ensure the best seating option for your needs, please contact the Ticket Office at 937-328-3874.

Wheelchair Assistance
Two wheelchairs are available for patron use within the facility. Please notify an usher or staff member if you need assistance.

Assistive Listening Devices
Assistive listening devices are available upon request through the Ticket Office.

Sign Language Interpretation
Sign language interpretation may be arranged with at least 10 days' advance notice prior to the event.

Accessible Seating for Limited Mobility
Patrons using walkers, crutches, or similar mobility devices may be seated in designated accessible areas. To comply with local fire code regulations, mobility devices may need to be temporarily stored by an usher during the performance. Devices will be returned immediately following the performance and, upon request, during intermission.

Accessible Parking and Drop-Off Area
Accessible parking spaces are available in the lot directly in front of the Performing Arts Center's main (north) entrance. A passenger drop-off and pick-up area is also available on Fountain Avenue, west of the Performing Arts Center entrance.

All patrons, including children, must have a ticket for entry to a show. Children age two and under may receive a Lap Pass for specific performances. Please contact the Ticket Office at 937-328-3874 to request any Lap Passes needed and to see if they are available for the show you are attending.

Do you have a group of 15 or more attending a single show? Then you could qualify for a reduced group rate! Give our Ticket Office a call at 937-328-3874 for more information.

Our concession stands offer a variety of beverages and snacks to enjoy before and during performances. Guests can choose from Coca-Cola products as well as full bar service, including beer, wine and mixed drinks.

Beverages purchased at concessions may be taken into the auditorium; however, glass bottles are not permitted.

Outside food and beverages are not allowed inside the theater. Only food and drinks purchased from our concession stands may be brought into the venue.

To help ensure a safe, comfortable and enjoyable experience for all guests, the Clark State Performing Arts Center is a drug-free, tobacco-free and weapon-free facility. Officers from the Springfield Police Department are on-site during events to help ensure the safety and comfort of our patrons.

Bags and personal items may be subject to inspection upon entry. Restricted items cannot be stored or held by the Performing Arts Center and must be removed from the property or discarded before entering the venue.
Disruptive, abusive or harassing behavior toward employees or fellow patrons may result in removal from the facility and, when appropriate, referral to law enforcement.
If you require first aid or assistance during your visit, please notify an usher or staff member. We are happy to help.

We are committed to the responsible sale and service of alcoholic beverages. Our staff members are trained and certified in alcohol service practices and are dedicated to maintaining a welcoming environment for everyone.

Please note the following guidelines regarding alcohol service in our facility:

Guests who appear to be under the age of 30 will be asked to present valid photo identification when purchasing alcoholic beverages. Acceptable forms of identification include a driver's license, military ID, passport or other government-issued photo ID. Alcohol cannot be sold without proper identification.
Alcoholic beverages may only be purchased and consumed by guests who are 21 years of age or older. Providing alcohol to underage individuals is strictly prohibited and may result in removal from the facility.
For the safety of all guests, alcohol service may be declined to anyone who appears impaired.
To encourage responsible consumption, guests may be limited to two alcoholic beverages per purchase or possession at any given time. Management reserves the right to further limit sales when necessary.
Alcohol sales typically conclude 30 minutes after the performance begins or at the end of intermission. Service times may vary based on event needs and at management's discretion.
Guests who appear impaired upon arrival may be denied admission.
We are committed to providing a respectful environment for our guests and staff. Disruptive, abusive or harassing behavior toward employees or other patrons may result in removal from the facility and, when appropriate, referral to law enforcement.

The Clark State Performing Arts Center is a smoke-free facility. Smoking and vaping are prohibited inside the building. Guests who wish to smoke or vape may do so outside and must remain at least 20 feet from all entrances in accordance with local ordinance.